Terms and conditions for SNØschool
These terms and conditions apply to those that have purchased courses, private lessons or camps from SNØ. Upon completing a purchase, you agree to the following;
Registration and payment
Registration for courses at SNØ is done via our website or customer service. The participant must pay the full course fee at the time of registration. A spot in the course is confirmed once the payment has been received.
The course fee includes access to the snow zone for the duration of the course/camp.
Right of Withdrawal
The purchase of courses, private lessons, and camps at SNØ applies to activities with a fixed date and time.
This means that the right of withdrawal does not apply to this type of purchase, in accordance with the Right of Withdrawal Act §22, letter m.
Instead, separate cancellation policies apply to these products, as described below.
Cancellation of Courses and Private Lessons
Specific cancellation policies apply to the purchase of courses and private lessons.
Upon presentation of a valid medical certificate, you may receive a refund or change the course date. The medical certificate must be submitted no later than three days after the course has ended.
If a participant is unable to attend one or more individual days during the course period, no refund or opportunity to reschedule those days will be given, unless this is documented with a medical certificate.
SNØ reserves the right to cancel courses in the event of insufficient enrollment. In such cases, participants will be offered the option to transfer to a new course or receive a full refund.
SNØ reserves the right to make necessary changes to course content, instructors, or schedule.
Cancellation of Camps
Cancellation of camps must be made in writing as soon as possible, and no later than 30 days before the camp start date.
If cancellation is made within the deadline, the course fee will be refunded, minus an administrative fee of NOK 500 per person.
For cancellations made later than 30 days before the start date, no refund will be given unless the cancellation is documented with a valid medical certificate. The medical certificate must be submitted within 3 days.
If cancellation is made without valid documentation after the deadline, full payment will be charged.
SNØ reserves the right to cancel camps up to 14 days before the start date in the event of insufficient enrollment. In such cases, participants will be offered the option to transfer to another date, receive a refund, or receive a credit note.
Safety and responsibility
Participation in courses is at your own risk. Participants must follow the safety instructions provided by instructors and be mindful of their own skills and limitations. SNØ is not responsible for personal injuries or loss of belongings that occur during the course.
Privacy
As a customer of SNØ, you agree to SNØ collecting, storing and processing personal information for the purpose of, among others, managing the customer relationship, optimizing SNØ's offer to customers and ensuring security in the arena. For more information about SNØ's processing of personal data, see the privacy statement available here: Privacy statement
Change of terms
SNØ can change the conditions at any time. In the event of significant changes, the customer must be notified of this in the last two months before the change takes effect. Notice is provided on snø.no, email or in another suitable way.
The terms were last updated on March 17, 2026.