Frequently Asked Questions (FAQ)

Here you will find answers to the most commonly asked questions about SNØ.

Find the information you need

SNØ and Skimore from 9 November
Passes and admission to the snow zone
Parking
Gift cards
Storage and lockers
Opening hours and seasons
Courses and private lessons
Clubs and teams
Practical information about the snow zone
Food, rental and other facilities
SNØ and the environment

SNØ and Skimore from 9 November 2026

From 9 November 2026, alpine skiing and cross-country skiing at SNØ will be included in the Skimore membership. At the same time, the admission products for alpine skiing and cross-country skiing at SNØ will change.

Here you can find answers to the most common questions about the transition. This page will be updated as more practical details are confirmed.

What will change at SNØ from 9 November?

From 9 November, you can choose between a guest pass for a single visit or a Skimore membership for access to alpine skiing and cross-country skiing at SNØ.

SNØ memberships and punch cards are already no longer available for purchase. From 9 November, 2-hour passes and season passes will also no longer be sold as new products.

If you have already purchased a product from SNØ, you can find information about memberships, punch cards and other passes further down this page.

Can I still visit SNØ without a membership?

Yes. You do not need a membership to visit SNØ. From 9 November, guest passes for single visits will be available.

Prices and practical information about purchases and admission will be published before 9 November.

What is included in the Skimore membership at SNØ?

From 9 November, the Skimore membership includes access to alpine skiing and cross-country skiing at SNØ. Access is subject to SNØ's current opening hours and any applicable capacity or reservation restrictions.

Courses, private lessons, equipment rental, SNØborgen and other products or services are not automatically included unless otherwise stated.

I am already a Skimore member. Will I have access to SNØ?

Yes. From 9 November 2026, alpine skiing and cross-country skiing at SNØ will be included in your existing Skimore membership.

You do not need a separate SNØ membership or a separate registration with SNØ. From 9 November, you can arrive and use your Skimore membership in the same way as at the other Skimore facilities.

How much does a Skimore membership cost?

Skimore determines the prices, membership categories and terms for the membership. See the Skimore price page for current prices and complete information.

Is there a commitment period for the Skimore membership?

Yes. The Skimore membership is an annual membership with a 12-month commitment period. You can choose between monthly and annual payment.

Where can I purchase a Skimore membership?

You can purchase a membership in the Skimore app or through the Skimore portal.

What will happen to my existing SNØ membership?

You have previously received a separate email explaining what will happen to your membership. The information in the latest email you received from SNØ applies to you.

If you have been informed that your membership will end after 8 November, this will happen automatically.
If your commitment period continues beyond 8 November, your membership will continue under its current terms until the end date you have been given.

You do not need to take any action at this time.

Will my SNØ membership automatically be transferred to Skimore?

No. You will not automatically be transferred to or charged for a Skimore membership. If you want a Skimore membership, you must choose to sign up for it yourself.

I still have time remaining in my commitment period at SNØ. Can I switch to Skimore?

Yes. If you choose to switch to a Skimore membership before the commitment period for your SNØ membership has ended, we will make it possible for your SNØ membership to end earlier. You will not have to pay for the remaining months of your SNØ membership.

We will provide more information about how to make the transition. Please wait before signing up for a Skimore membership. If you have questions about your existing membership, please contact us at kontakt@snooslo.no.

Does my existing SNØ membership give me access to the other Skimore facilities?

No. An existing SNØ membership will continue with the rights included in your SNØ agreement, but it will not automatically give you access to the other Skimore facilities.

To access the Skimore facilities, you must choose to sign up for a Skimore membership.

What will happen to my punch card?

SNØ no longer sells new punch cards.

If you already have a punch card, it will remain valid for 12 months from the date of purchase. You can use it during the applicable opening hours and for available activities until it expires. Your remaining punch will therefore not expire on 8 November 2026.

Before the transition on 9 November, we will provide practical information about how to use any remaining punch after this date. You do not need to take any action at this time.

What will happen to a season pass, 2-hour pass or day pass I have already purchased?

Your pass will retain the validity and terms that applied when it was purchased. Date-specific passes can be used on the selected date, while season passes remain valid for the period stated at the time of purchase.

If the transition requires a practical change to how the pass is used, you will receive information about this before 9 November.

What will happen to SNØ gift cards?

SNØ gift cards can still be used as normal for SNØ's products and services, with the exception of admission passes.

Does the leisure season start at the same time?

Yes. The club season runs through 8 November 2026. The leisure season starts on 9 November, when the alpine slope will reopen to everyone.

Up to and including 8 November, the alpine slope is reserved for clubs and teams. The park, cross-country trail and SNØborgen remain open to everyone during the applicable opening hours.

The piste map below shows the division of the slopes during the club season through 8 November.

Piste map for the 2026 club season.

Clubs and teams will still be able to book training in lanes 1–4 after the leisure season has started. See available times and book training here.

When will more practical information be available?

Before 9 November, we will publish more information about guest pass prices, purchases, admission and the use of existing products after the transition. This page will be updated as more information becomes available.

Who should I contact if I have questions?

If you have questions about your existing SNØ membership, punch card, season pass or other products purchased from SNØ, please contact us at kontakt@snooslo.no.

If you have questions about an existing Skimore membership, payments or the Skimore app, please contact Skimore at support@skimore.no.

Admission to the snow zone

Which admission products are available through 8 November?

2-hour pass: Valid for 2 hours from the time you scan your QR code at the entrance gates at SNØ.
Day pass: Valid for the entire day, from opening until closing.
Season pass: Valid from a specified start date until a specified end date. The season pass is personal and cannot be used by anyone else.

SNØborgen is booked separately and provides 1 hour of play without skis.

2-hour passes and day passes can only be used on the selected date. If the pass is not used on the selected date, it will expire and SNØ will not refund the purchase price. To request a change of date, please contact SNØ at kontakt@snooslo.no at least 2 days before your visit.

From 9 November, the current admission products will be replaced by guest passes for single visits and the Skimore membership. See the information at the top of this page.

Does SNØ still sell memberships?

No, SNØ no longer sells new SNØ memberships.

If you already have a membership, you can find information about it in the SNØ and Skimore section at the top of this page. The information in the latest email you received from SNØ applies to you.

If you have questions about your existing membership, please contact us at kontakt@snooslo.no.

Prices and products

See all our prices and read more about our products here.

How do I purchase a ticket for SNØ?

Up to and including 8 November, you must register here before purchasing your chosen product. Alternatively, you can purchase as a guest if you only want a 2-hour pass or a day pass. Once you have purchased the pass, you will receive a QR code by email or find it on your My SNØ page. Scan this code at the entrance gates to the snow zone.

Practical information about purchases and admission from 9 November will be published before the transition.

Where can I find my SNØ pass?

Up to and including 8 November, you can find your admission pass by logging in here and going to “My SNØ”, or in the email you received when you purchased it. Your SNØ pass has a QR code that you scan at the entrance gates to enter the snow zone.

Can I transfer my SNØ pass to someone else?

You can transfer your SNØ pass to someone else. Follow these steps:

Go to “My SNØ”.
Select the pass you want to give away and click “Transfer pass”.
Click “Copy link” and send the link to the recipient.
The recipient registers or logs in here.
The recipient goes to “My SNØ” and clicks the link you sent.
The recipient clicks “Collect pass”.

The pass has now been transferred.

A SNØ pass can only be transferred after purchase and before use. It cannot be transferred after it has been used or activated. Once activated, it can only be used by the person who activated it.

I entered the wrong name on the admission pass when I paid. How can I change it?

If you entered the wrong name on your SNØ pass, please contact SNØ at kontakt@snooslo.no and tell us which name needs to be changed.

The name cannot be changed after the admission pass has been used.

Do you accept companion certificates?

Guests who require a companion must purchase regular admission. The companion receives free admission upon presentation of a valid companion certificate. SNØ staff will open the gates for the companion.

Parking

Where can I park at SNØ?

The parking garage is the primary parking facility for SNØ. The entrance to the garage is at Snøfonna 5. You can also use the outdoor parking area on the north side of SNØ at Luhrtoppen 2.

Gift cards

Can I purchase a gift card from SNØ?

You can purchase a gift card here. Select the amount you want. The gift card can be used for SNØ's own products and services, with the exception of admission passes. You can also purchase physical gift cards for NOK 300, NOK 500 and NOK 1,000 at the Welcome Centre at SNØ. Read more about SNØ gift cards here.

I have received a gift card. How do I use it?

You can use your gift card by following these steps:

Go to snø.no and select the product or service you want to purchase.
Enter the code under “gift card” when making the payment.

If you do not use the full amount, the remaining balance will be saved to your user account on My SNØ.

Storage

Where can I store my belongings while I am on the slopes?

You can rent a locker on the first floor for NOK 60. Locker rental can be selected as an additional product when purchasing your pass. If you did not add it when making your purchase, you can also rent a locker at the Welcome Centre when you arrive.

Use the QR code from your admission pass to lock and open the locker.

There is also a changing room with showers and lockers on the fourth floor at EVO. Please bring your own padlock to use these lockers. Access to the changing room on the fourth floor can be selected as an additional product.

Opening hours

What are SNØ's opening hours?

You can find our opening hours here.

Why does SNØ have a club season and a leisure season?

SNØ is very popular in the autumn, which is great! At SNØ, you will meet professional athletes, park riders, families with young children, recreational skiers and many others. To provide good experiences for everyone, SNØ has a club season and a leisure season in the alpine slope.

During the club season, the alpine slope is open to alpine skiers who train with clubs and teams. We open additional training lanes to provide both young and experienced athletes with excellent training conditions.

During the leisure season, the alpine slope is open to everyone and prepared for SNØ experiences for the whole family. There will also be ski school, activities, entertainment and fun!

During the club season, the park, cross-country trail and SNØborgen are open to everyone during the applicable opening hours.

Courses and private lessons

Which courses does SNØ offer?

SNØ offers courses for all skill levels in alpine skiing, cross-country skiing, snowboarding and freeskiing. You can find descriptions of all our courses and their content here.

How do I know which level to choose?

SNØ courses are divided into levels 1–4. You can read more about the levels here.

What do I need to know before attending a course?

We have collected the most common questions from course participants and parents here.

How do I book a private lesson?

Private lessons can be booked on our website here. If you have questions about private lessons, please contact us at kontakt@snooslo.no.

Clubs and teams

How do clubs and teams book a training lane or time at SNØ?

Clubs and teams must book their training online before arrival. See here for more information about bookings for clubs and teams.

The snow zone

What should I wear at SNØ?

The snow zone maintains a steady temperature of approximately –4 °C. We recommend warm clothing, wool as a base layer and a helmet. If you do not have suitable clothing or equipment, you can rent it at the Welcome Centre or purchase it from Anton Sport Snø.

Is there an age limit for entering the snow zone?

Children under the age of 6 must be accompanied by an adult. Children under 140 cm must also ride the chairlift with an adult.

Which ski wax should I use at SNØ?

The temperature in the snow zone is between –2 and –4 °C. Choose ski wax suitable for this temperature. At Anton Sport Snø, you can purchase wax and ask for waxing advice.

If you have applied a heated base wax to your skis, we recommend VP50, VP55 or VP60, depending on how much grip you want. We recommend applying 2–3 layers and corking each layer thoroughly.

If you have not prepared your skis in advance, you can still use the waxes mentioned above. However, the grip wax may wear down quickly, and you may need to reapply it several times. Alternatively, you can use VP65, a softer wax that normally provides good grip in these conditions. Klister is not permitted.

Which lifts are available at SNØ?

SNØ has a four-seat chairlift that runs to the top of the slope. We also have a conveyor lift in the beginner area.

Can I go sledding at SNØ?

Sledding is not permitted at SNØ unless we arrange a specific event where it is allowed. This is due to skier safety and the available space inside the facility.

Facilities

Can I purchase food at SNØ?

Yes. Next to the snow zone, you will find several cafés and restaurants that you can visit without a SNØ pass.

Is ski equipment rental available at SNØ?

Yes. You can rent alpine skis, cross-country skis, snowboards, clothing and more from our equipment rental on the first floor.

I have lost or forgotten something at SNØ. What should I do?

Lost property can be collected during our opening hours. Speak to the staff at the Welcome Centre on the first floor or contact us at kontakt@snooslo.no, and we will help you.

Lost property is kept for 2 weeks.

How large is the facility?

The snow zone covers 36,000 m², while the heated area with shops, a fitness centre, restaurants and other services covers 12,500 m².

SNØ and the environment

How does SNØ affect the environment?

SNØ is a plus-energy building that produces more energy than it uses. You can read more about SNØ's environmental impact here.

Did you not find the answer you were looking for?

Email us at kontakt@snooslo.no or call us on +47 916 31 490.